General terms of business

    Delivery and Sales Conditions of the Swiss Ornithological Institute’s Shop

    Our Terms of Delivery

    Orders are binding and cannot be cancelled. Our prices are quoted in Swiss francs including VAT for delivery in Switzerland and are subject to change without notice. Shipping and handling charges apply. Please allow about 1-2 weeks for delivery. Our offers are subject to availability and prior sale. We will notify you in case of prolonged supply shortages. Missing items will be forwarded postage-free. Goods remain property of the Swiss Ornithological Institute in Sempach until fully paid for. We reserve the right to withdraw from the contract at any time. We exclude all liability to the extent permitted by law.

    The following additional terms apply to international deliveries. Prices are in Swiss francs excluding VAT. On top of the delivery charges, customs and import duties may apply; these are payable by the recipient.

    Faulty Goods and Damage in Transit

    Please immediately report any manufacturing defects and material deficiencies as well as damages in transit. We replace defect items. All other warranty rights are completely excluded.

    Your Payment

    We offer following payment options:

    • Payment by payment slip (only within Switzerland)
    • Delivery upon advance payment (for abroad deliveries)
    • Payment by credit card (Visa, MasterCard) or Postcard (Switzerland)
    • Cash payment

    Please pay within 30 days upon receipt of goods when paying by payment slip.

    Your Data Are Protected

    Your address is neither hired out nor sold or exchanged by the Swiss Ornithological Institute in Sempach.